Here at Z'Baby Company customer satisfaction is our goal. If for any reason you are not fully satisfied with your purchase, we will gladly take back any product for an exchange or refund within 30 days. Unless we shipped an order in error or the product received is defective, return shipping fees are non-refundable.

Step by Step Return Process:

• All returns must be approved by a customer service representative,
  who will provide you with a return authorization number.
  This may be done by emailing us at zbabycompany@yahoo.com
  
  
• Upon shipping the merchandise please enclose a copy of your receipt
  and indicate whether you would prefer an exhange or refund.
  
  
• In the event of an exchange please make sure you indicate the size
  and the address where the replacement should be sent to.

All merchandise may be returned via mail to:
Z'Baby Company

100 W 72nd @ Columbus

New York, NY 10023

212-579-2229

Returns to our store locations are for Store Credit or Exchange only.

Have a Z'Day!